If glucose alarms and readings do not match symptoms or expectations, use a fingerstick value from a blood glucose meter for treatment decisions. Seek medical attention when appropriate or contact Abbott at 855-632-8658 or FreeStyleLibre.us for safety info. The sensor housing, FreeStyle, Libre, and related brand marks are marks of Abbott. Restart your smartphone: Turn off your smartphone, wait for a minute, and then turn it back on. Once your phone has restarted, try opening the app again. Check for app updates: Ensure that you have the latest version of the Libre 2 sensor app installed. Regularly export your LibreView data manually (say every 2 weeks/once a month) and import it using a third-party Apple Health importer (e.g. CSV Import). I’ve tried this one myself and, although the data clean-up should be straightforward, I found it too frustrating because I was trying to do it all on my iPhone so I gave up. This website and the information contained herein is intended for use by residents of the United States. ADC-29111 v23.0. Contact our customer care team to help answer your questions about your FreeStyle Libre portfolio product, including sensor support. Available 7 days a week 8 AM to 8 PM Eastern Time; excluding holidays. 1 Disclaimers * The FreeStyle Libre 3 app is only compatible with certain mobile devices and operating systems. Please check our website for more information about device compatibility before using the app. † The FreeStyle Libre 2 app is only compatible with certain mobile devices and operating systems. iPhone XS NFC performance Hi. I’m diabetic and use a freestyle libre sensor on my arm. The iPhone reads this sensor using nfc and reports my blood glucose levels. I have recently upgraded from the iPhone X to the iPhone XS and have noticed a severe drop in performance when trying to get a reading from the sensor. FreeStyle Libre 2 Reader STEP 1 STEP 4 STEP 7 STEP 2 STEP 5 STEP 8 Line up dark mark on Sensor Applicator with dark mark on Sensor Pack. On a hard surface, press down firmly on Sensor Applicator until it comes to a stop. Sensor Applicator is ready to apply Sensor. CAUTION: Sensor Applicator now contains a needle. Do not touch inside Sensor It’s also worth knowing that sensors only work for individual products, so sensors for a Freestyle Libre won’t work for a Freestyle Libre 2 or another CGM. “Using a Freestyle Libre helps me prevent hypos and it’s much more sociable because when I'm out, I don’t have to find somewhere convenient and clean to do a finger prick check. .

freestyle libre 2 not working with iphone